Crazy

Crazy Prepaid Caps

If you’re a big talker and you want loads of credit and value for less, then Crazy Caps are for you. Crazy Caps also include CrazyTalk. You always get more at Crazy John’s!!

Crazy John's Prepaid Plans

What is Crazy Talk?
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Bonus credit to call your mates on the Crazy John's Network
Exclusive with Crazy Caps
Enjoy even more talk time to talk to your family & friends on Crazy John's
Use your CrazyTalk credit 24/7
Track your CrazyTalk online using My Account
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$19 $29 $49 $79
Total Included Credit $110 $340 $640 $1180
Standard Talk, Text & More $55 $150 $350 $700
CrazyTalk4 $55 $190 $290 $480
Expiry Period 30 days 30 days 30 days 30 days
1/2 Price Bonus Options No No No No
Call connect fee (standard voice & video) 35¢ 35¢ 35¢ 35¢
Standard call rate (per 60 secs) 78¢ 78¢ 78¢ 78¢
Standard SMS 25¢ 25¢ 25¢ 25¢
International SMS 35¢ 35¢ 35¢ 35¢
MMS 50¢ 50¢ 50¢ 50¢
Video MMS 75¢ 75¢ 75¢ 75¢
Video Call Rate (per 60 secs) $1.00 $1.00 $1.00 $1.00
Casual internet browsing (GPRS)* 70¢ per MB 70¢ per MB 70¢ per MB 70¢ per MB
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*GPRS - Sessions charged in 10KB increments

Your use of the network
Network limitations and the capabilities of your mobile phone may affect your ability to receive the service. Your mobile phone must be compatible with our network – for a list of compatible mobile phones, see crazyjohns.com.au/equipment.

Your Cap & Plan Credit Can Be Used On...
Standard/international calls & video calls, standard/international SMS, MMS & video MMS, voicemail, directory assistance, calls to 13, 15 & 18 numbers, mobile internet.

Your Cap & Plan Credit Can't Be Used On..
Premium SMS & calls, National & International roaming, Blackberry.

Credit Expiry
Different Credit Expiry Periods and Prepaid Credit amounts apply to different Recharge Amounts. The Credit Expiry Period and Prepaid Credit amount applicable to a particular Recharge Amount is outlined in the tables opposite. When you recharge your account and any Prepaid Credit is forfeited, that Prepaid Credit is forfeited permanently. You should therefore take care in specifying the amount by which you recharge to avoid an unexpected loss of Prepaid Credit. Crazy Prepaid Caps: If you recharge for an amount which corresponds with a Crazy Prepaid Cap Recharge Amount, any unexpired Prepaid Credit you have will be forfeited. Crazy Prepaid Plans: If you recharge for an amount which corresponds with a Crazy Prepaid Plan Recharge Amount, any unexpired Prepaid Credit you have will be forfeited, unless you are already on a Crazy Prepaid Plan.

Crazy Talk - Now Comes With Text
Crazy Talk & Text is talk and text Crazy John’s to Crazy John’s within Australia. You require an active credit balance (minimum of $0.10) to use your Crazy Talk & Text.

BONUS OPTIONS
Under Crazy John's Prepaid, you may be entitled to choose1 one of the following Bonus Options. The bonus option will only apply to Crazy Prepaid Plans (not Crazy Prepaid Caps). Half Price SMS: You receive a 50% discount on the price of all SMS messages sent within Australia to any standard mobile telephone number within Australia23, 24 hours a day, 7 days a week (this excludes 'premium' SMS messages). Half Price Crazy John's: You receive a 50% discount3 on the call rate for all calls within Australia to other mobiles on the Crazy John's Network in Australia23, 24 hours a day, 7 days a week. The full Call Connect Fee for each call still applies. Half Price Fixed: You receive a 50% discount24 on the call rate for all calls to standard fixed line phone numbers in Australia23, 24 hours a day, 7 days a week. The full Call Connect Fee for each call still applies. Offer excludes some calls.23 Half Price Family & Friends: You receive a 50% discount24 on the call rate for all calls to up to five standard Australian telephone numbers of your choice22 within Australia23, 24 hours a day, 7 days a week. The full Call Connection Fee for each call still applies. Offer excludes some calls.24

Important Notes on bonus options:

22. You may change your Bonus Option each time you recharge using the secure My Account web site. In the case of the Family and Friends bonus option, you may change your Family and Friends numbers each time you recharge.

23. Offer only applies to SMS messages sent or calls made to standard Australian mobile/fixed numbers, within Australia. Offer does not apply to voicemail, directory assist calls, calls to ’13’ or ‘1800’ numbers, Inmarsat, MobileSat or Iterra calls, calls to ships at sea (12458) or premium service calls or messages. Any applicable international or national roaming charges and IDD charges will be charged at the full rate. Details of these charges can be found at crazyjohns.com.au/roaming.

24. Discount applied to the standard call rate (excluding any applicable Call Connect Fee) applicable to the relevant call under your selected Plan. Any applicable international or national roaming charges will be charged at the full rate. Details of roaming charges can be found at crazyjohns.com.au/roaming.

We may change or withdraw Bonus Options at our own discretion. It may take up to 48 hours for your Bonus Option to take effect – any usage before the Bonus Option is applied will be charged at the standard rate applicable to your Plan. All Bonus Options are subject to our Fair Use Policy, available on our website at crazyjohns.com.au/terms.

For full terms and conditions, and a full price list for accessing and using, the Caps, Plans and other services, refer to the Crazy John’s Standard Form of Agreement at crazyjohns.com.au.

Service Description
Voicemail retrieval/set up (121, 1211, 1213, 1218, 1219) Standard call rate applies
Call waiting (calls on hold charged at normal rates) FREE
Call divert (voicemail only) FREE
Call divert (other numbers) Standard call connect fee and call rates apply
Crazy John's Customer Contact Centre (1300 303 646) FREE
Directory Assistance ( 011, 0103, 122, 1225, 15x) - note 123 not available
$1.50 call connect fee plus standard call rate
Directory Assistance ( 013, 118, 1223, 12455)
(Note: calls connected through Directory Assistance numbers 013, 118, 1223, 12455 are charged separately at the Call Connect and Standard Call Rate for that type of call)
$1.50 call connect fee plus standard call rate
Emergency Services Number (eg. 000, 106, any others auto routed to emergency services) FREE
1300 and 13 service numbers (13xx) Standard call connect fee and call rates apply
Inmarsat A (+8711, +8718, 8719, +8741, +8748, +8749) Standard call connect fee plus $4.00 per 60 seconds
Inmarsat B (+8726, +8736) Standard call connect fee plus $6.00 per 60 seconds
Inmarsat C (+8723, +8733) Standard call connect fee plus $11.00 per 60 seconds
Inmarsat D (+8713, +8715 +8716, +8721, +8725, +8728, +8729 +8731, +8735, +8738, +8739, +8743, +8745, +8746) Standard call connect fee plus $11.00 per 60 seconds
1800 Numbers (18xx) Standard call connect fee and call rates apply
Mobilesat (+0145) Standard call connect fee plus $2.20 per 60 seconds
Iterra - remote (0071) Standard call connect fee plus $2.00 per 60 seconds
Ships at Sea (12458) Standard call connect fee plus $7.00 per 60 seconds
Data Calls Standard call connect fee and call rates apply
GPRS Rate (Pay As You Go) 70¢ per MB (sessions charged in 10 KB increments)
SMS Delivery Report $0.05 per message
National Roaming Not available
International Roaming Not available
International calls see crazyjohns.com.au/idd
Premium Services (including voice and SMS)
Not available
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Surcharges apply for late payments & credit /debit card payments.

Important information:

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