| OTHER RATES |
| Description of the Service |
AUD |
| Voicemail retrieval/set up (121, 1211, 1213, 1218, 1219) |
$0.30 per 30 seconds |
| Voicemail diversion |
FREE |
| Call waiting (calls on hold charged at normal rates) |
FREE |
| Call divert (voicemail only) |
FREE |
| Call divert (other numbers) |
$0.06 per 30 seconds |
| Crazy John’s Customer Contact Centre (1300 303 646) |
FREE |
| Directory assistance (013, 1223) |
$1.50 Flagfall plus Standard Call Rate |
| Emergency Services Number (eg. 000, 106) |
FREE |
| 1300 and 13 service numbers |
Standard Call Rate applies |
| 1800 Numbers |
11c per 30 seconds |
| Inmarsat numbers |
see crazyjohns.com.au/plans for a full number listing & call rates |
| Mobilesat (+01451, +01452, +01453) |
25c Flag fall plus $1.10 per 30 seconds |
| Iterra - remote (+0071) |
25c Flag fall plus $1.00 per 30 seconds |
| Ships at Sea (12458) |
25c Flag fall plus $3.50 per 30 seconds |
| Data Calls |
Standard Call Rate applies |
| SMS Delivery Report |
5c per message |
| National Roaming |
see crazyjohns.com.au/roaming or call us on 1300 303 646 |
| International Roaming |
see crazyjohns.com.au/roaming or call us on 1300 303 646 |
| International calls |
see crazyjohns.com.au/idd or call us on 1300 303 646 |
Surcharges apply for late payments & credit /debit card payments. For details of all additional fees & charges, see crazyjohns.com.au
Your use of the network Network limitations and the capabilities of your mobile phone may affect your ability to receive the service. Your mobile phone must be compatible with the network – for a list of compatible mobile phones, see crazyjohns.com.au/equipment. We may lock your mobile phone to the Crazy John’s Network if we choose to do so.
Eligibility To be eligible for our Plans you must meet our minimum credit requirements. Your service may be subject to a credit limit. If at any time you reach your credit limit, we may suspend your service unless you choose to make an interim payment.
Crazy 25C Plan On a Crazy 25C Plan, you must pay us a $10 Minimum Monthly Commitment (monthly plan). This Minimum Monthly Commitment entitles you to make calls, send messages and use data services worth up to that value during the relevant month, based on the rates applicable to your Plan (we call this your Monthly Included Call value). You must also pay for any additional usage at the rates applicable to your Plan. Any unused portion of your Monthly Included Calls for a given month will be forfeited and cannot be accrued for use in subsequent months. There is no minimum term on a Crazy 25C Plan. You can cancel at any time by telling us. This means the minimum cost of the plan is equal to one month’s Minimum Monthly Commitment payment, or $10.
Termination Charges You must make any remaining Mobile Phone Repayments and pay for all call costs incurred prior to the termination date.
Mobile Internet Packs You can add a Mobile Internet Pack to your Plan at the time you connect. If you do not use all the data included within your Mobile Internet Pack in any month, that unused data will be forfeited and you cannot accrue it for use in subsequent months.
Blackberry Internet Pack You can add a Blackberry Pack to your Plan at the time you connect. Blackberry Packs apply only to your use of “Blackberry” internet and email services as provided by Research in Motion, and require a compatible device approved by Us and Research in Motion. Your use of other services will be subject to the charges applicable based on your selected Plan.
At the end of the Commitment Period, you will remain on your Plan or, if your type of Plan no longer exists, a comparable Plan. You will no longer receive any Bonus Options. All Bonus Options are subject to our Fair Use Policy, available on our website at crazyjohns.com.au/terms.