Crazy

How to get Started

Insert SIM

Insert your new data SIM card into your USB Modem. If you need some help check out your USB Modem user guide which is included in your pack.

Plug in & Install

Shut down any open programs on your computer (eg Outlook, Internet Explorer). Now plug in your USB Modem into your computer. This should automatically start the software setup. The software setup will take a few minutes. If you are asked during the software setup if you wish to update existing software please choose no, and proceed with the full installation. After setup restart your computer.

Connect

Run the new Crazy John’s Broadband software by double clicking the icon on your desktop or in your programs menu. Wait a few moments for the mobile phone network to register with your USB Modem and then select “connect”. If you have any problems, or are using an Apple Mac computer, see the USB Modem user guide for more information.

crazyjohns.com.au/activate

Select your internet browser (eg Internet Explorer, Firefox) and type in crazyjohns.com.au/activate into the URL/address section and press enter. If you are unable to access the Crazy John’s activation website using your new USB Modem try connecting to this site using any existing internet service or you can call 13 22 99 for help.

Activate

Now follow the prompts to activate your new data SIM card. You will require some valid ID, such as your driver’s licence or passport, along with the data SIM card number from your Data SIM Starter Pack. (We might ask you to provide us with copies of your ID documents).

Start Surfing

Your pack comes with heaps of data so you can start surfing the web on the go – wirefree!

Important information:

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