FAQs

Unlocking my U6T USB Broadband modem?

This process will only work using a Microsoft Vista or Microsoft XP 32 bit computer and a Crazy John's U6T modem

First step is to call our contact centre or visit a store and purchase an unlock code
Download the unlock tool here and save it to your desktop SIMunlocker.exe (312KB)
Plug your modem into a USB port, then exit the connection software fully ensuring it is not minimised to the system tray (but don't uninstall it, this process requires the drivers to be installed)
Run the download from your desktop and wait for it to display "Found Device!"
Input your unlock code and click "Disable"
If you have followed these steps correctly and used the right code, it will display "Success!" and your device is now unlocked