Numbers needed for prepaid activation?

You will need the mobile phone number and last 9 digits of your SIM card number to activate, see image below;

What ID do I need to activate my prepaid?

Crazy John's needs to verify your ID so you will need to provide ID totaling 60 points from the following list.

Type

Points

Can't access Recharge/Activation/My Account?

Sometimes we schedule maintenance to update and improve our services. We should be back up and running in no time.
In the meantime, feel free to contact us over the phone.

Where can I recharge my Prepaid?

Recharge vouchers are available at thousands of participating outlets!

What is Prepaid?

Prepaid allows you to pay for your calls/mobile usage in advance which is known as prepaid credit. The more money you pay in advance the more credit you have. Once you have used up all your credit, you can then ‘Top Up’ your credit either on your handset (with a pre registered credit card), online, over the phone or at over 10,000 retail locations (such as Coles Express, United Petrol, BP, Kmart and Video Ezy).
It's important to understand that prepaid credit has an expiry daye, the length of the expiry depends on the plan.

Crazy Prepaid Caps:
If you recharge for an amount which corresponds with a Crazy Prepaid Cap Recharge Amount, any unexpired Prepaid Credit you have will be forfeited.

Crazy Prepaid Plans:
If you recharge for an amount which corresponds with a Crazy Prepaid Plan Recharge Amount, any unexpired Prepaid Credit you have will be forfeited, unless you are already on a Crazy Prepaid Plan (in which case your credit and expiry will roll over).

More:
See Crazy John's Prepaid Plans

Are Prepaid Broadband & Phone Vouchers the same?

Yes, Crazy John’s Prepaid Mobile Broadband recharge vouchers are the same as our Prepaid Mobile Phone Vouchers. However, only the $10, $19, $29, $49, $79 and $129 values can be applied as Crazy Data. So anywhere you can recharge your phone, you can recharge your broadband (For example: Australia Post, Coles, Coles Express, Kmart, Target, BP, United Fuel, Mobil etc).

TIP: if you wish to purchase a $49 Crazy Data recharge, simply ask for a “$49 Crazy John’s recharge voucher” For available outlets click here

What is FLATchat?

FLATchat is prepaid made easy!

Available in a range of recharge amounts with expiry ranging from 30 to 365 days, FLATchat features simple call rates, 1c Texts, and low international call rates.

To learn more about FLATchat and view the full list of rates visit the FLATchat Prepaid page.

If you're on Crazy John's Prepaid you can recharge with FLATchat right now by visiting My Account.

How can I recharge?

You can recharge online at crazyjohns.com.au, any Crazy John’s store, one of our participating recharge outlets such as Australia Post, Coles, Coles Express, Target, K-mart, BP, United Petroleum plus many many more. You can also recharge over the phone by calling 13 22 99.

What is Express Recharge?

Express Recharge is the quickest and easiest way to recharge by credit card, you don’t even need a PIN number. Click here to use Express Recharge. Be sure to enter the correct mobile number though before proceeding, otherwise you will end up recharging someone else's account!