Crazy John’s customer contact centre is open 7 days a week.
Mon to Fri 7am - 11pm / Sat & Sun 8am - 9pm
Recharge vouchers are available at thousands of participating outlets!
return to topYou can always chat online or email us with your enquiry and a customer service rep will get back to you as soon as possible. Click here to contact us.
return to topYou can send the relevant settings to your mobile phone through our ‘Phone Setup’ portal.
return to topIf you are receiving nuisance calls/SMS, we can lodge an ‘Unwelcome Call Report’ on your behalf to Vodafone who will run a trace and issue a Warning Letter request to the relevant carrier.
Information required for the report is:
In order for action to be taken there would need to be enough calls/sms to meet the ACIF Code criteria for unwanted calls, we therefore ask that enough examples be supplied to meet the criteria, ie:
Calls need to be answered in order to be traced - therefore if unanswered calls are included as examples we would not be able to view the incoming call in order to identify the calling number.
If you have received an unwanted message or call from Crazy John’s, let us know.
Simply email donotcall@crazyjohns.com.au or call 13 22 99 with the following information:
Some messages are an industry regulatory requirement and may not be removable.
return to topGenerally handsets are locked to the network. This means you may have trouble using a non-Crazy John’s SIM card in your Crazy John’s phone. Depending on what plan and phone you purchase will depend the type of lock. If a phone is soft locked then it can be unlocked for free, if it is hard locked it will cost $70 to unlock. To unlock your phone you can contact customer care on 13 22 99 or visit us in store. To find your closest store, click here.
return to topPartial monthly commitment (also known as pro rata) is a small charge that covers the gap between when you connect and when the next billing cycle starts.
For example: If you connect on the 7th and your billing cycle starts on the 9th – the partial monthly commitment covers the cost of the service for the 2 day gap. The amount of the charge is calculated by diving the monthly commitment (link to monthly commitment) by the number of the days in the month and then multiplying the result by the number of day’s gap.
It is also important to note that your included value it calculated in the same way.
For example if you connect to a $49 cap ($330 of included vale) two days prior to your billing cycle then your partial monthly commitment will be ($49 ÷ 31 days in month x 2 days gap) $3.16 and your included value for those two days will be ($330 ÷ 31 days in month x 2 days gap) $29.20.
More:
See Billing Cylce
This is the agreed minimum amount you will pay each month in return for any services/ included value you receive. This term only relates to post paid services. For example: Crazy John’s $29 Cap includes $130 value, the monthly commitment is $29.
return to topYou may be able to take out a new plan with a new number, or we can upgrade your existing service.
Call through to Customer Care on 13 22 99 or visit your nearest Crazy John's store and we can discuss your options.
Please Note: Early Upgrades may incur Early Termination Charges. These are usually calculated at ½ your Minimum Monthly Commitment X Months Remaing + any remaining Mobile Phone Repayments.
If you are on a SIM Only Cap plan, and you want to sign up to a new contract with a phone included, you will not be charged additional fees or Early Termination Charges. To discuss your options and what great handsets we can offer you, call through to Customer Care on 13 22 99 or visit your nearest Crazy John’s store.
return to topThese are plans that will give you a higher included value than your monthly commitment. For example: Crazy John’s $29 Crazy Cap includes $130 value. So if you make $130 or less worth of calls or SMS in the month, you will only have to pay $29 and not $150. You will still be able to spend more than your included value in cap plans (except prepaid); these calls will be charged at the applicable rate, in addition to the monthly commitment.
More:
See Crazy John's Cap Plans
These are generally contracted plans which are an easy way to purchase a mobile phone without having to make any upfront payments (depending on the phone and plan).
More:
See Crazy John's Phone Plans
Prepaid allows you to pay for your calls/mobile usage in advance which is known as prepaid credit. The more money you pay in advance the more credit you have. Once you have used up all your credit, you can then ‘Top Up’ your credit either on your handset (with a pre registered credit card), online, over the phone or at over 10,000 retail locations (such as Coles Express, United Petrol, BP, Kmart and Video Ezy).
It's important to understand that prepaid credit has an expiry daye, the length of the expiry depends on the plan.
Crazy Prepaid Caps:
If you recharge for an amount which corresponds with a Crazy Prepaid Cap Recharge Amount, any unexpired Prepaid Credit you have will be forfeited.
Crazy Prepaid Plans:
If you recharge for an amount which corresponds with a Crazy Prepaid Plan Recharge Amount, any unexpired Prepaid Credit you have will be forfeited, unless you are already on a Crazy Prepaid Plan (in which case your credit and expiry will roll over).
More:
See Crazy John's Prepaid Plans
SMS stands for Short Message Service and is commonly referred to as "text messaging". It is a technology that enables the sending and receiving of short messages of up to 160 characters between mobile phones. All mobile phones should allow you to send and receive SMS
What can I do with SMS?
MMS stands for Multimedia Messaging Service. Like SMS (link to SMS), MMS is a way to send a message from one mobile to another. The difference is that MMS can include not just text, but also photos, sound and/or video. Not all phones are capable of sending an MMS.
What can I do with MMS?
It's the ability to access the internet on your mobile phone. That feature has been on mobiles for a few years now but pages always took a long time to load because internet speeds on mobiles were quite slow. Mobile technology has caught up and if you see a mobile advertised as 3G (third generation) it means that it's capable of much faster web-browsing.
Whatever you want! Most of the websites that you access on your computer are accessible on your mobile.
When you buy a phone from Crazy John's it's already set up with the Crazy John's Homepage (crazyjohns.mobi). This makes it easy for you to start browsing because we have links to many of the most popular websites grouped under headings such as News, Email, Shopping and Social Networking.
If your mobile isn't setup for browsing then click here and choose the model of phone you have and follow the prompts - the settings will be sent by text message to your mobile.
More:
What is 3G?
Camera phones are becoming increasingly popular as they allow people to take snaps whenever and wherever. The quality of the photo does depend on the quality of the camera. The best method to determine the quality is the number of Megapixels the camera is capable taking. For the more serious mobile phone photographer, you may also want to also consider selecting a phone with a flash.
return to topA megapixel is one million pixels. A pixel is a picture element. Like graphics displayed on a television or computer monitor, digital photos are made from millions of tiny coloured dots, or pixels. The more pixels used to produce a photo, the less "grainy" it will appear and the better any enlargements made from it will be.
return to topThe SIM card stands for ‘Subscriber Identity Module’, which is used to connect your phone to your mobile service (your mobile phone number). All of today’s mobile phones require a SIM card. The modern SIM card can also store approximately 250 contact numbers.
Tip:
Storing your contact numbers on your SIM card means that if you wish to switch phones you can simply swap your SIM card over your contacts will follow.
3G is the third generation of mobile phone standards and technology. It is based on the International Telecommunication Union (ITU) family of standards under the International Mobile Telecommunications programme, IMT-2000. In basic terms it just means it’s the third (and currently latest) in the line of technological advances with mobile networks and phones. Below is a break down of the different generations:
Many of the same things you can do with your home internet but with the ability to do it whilst you’re out and about. Such as:
Yes. Call through to Customer Care on 13 22 99 or visit your nearest Crazy John’s store and we can discuss your options.
return to topJust follow these steps:
Please Note: Crazy John’s does not have a network agreement with every network provider around the world, so we cannot guarantee that it will work 100% of the time.
return to topYou will need to contact the carrier you wish to transfer your number to, and provide them with your Account Number (if you were post-paid) or Date of Birth (if you were pre-paid). The carrier you want to transfer to will do the rest.
Once you have transferred your number out, we will cancel your account and issue you with a Final Bill.
Please Note: if you transfer out during your contract period, you may be charged Early Termination Charges.
Choose the phone and plan (you can choose to be a Pre-paid or Post-paid customer with Crazy John’s) that best suits you and call through to Customer Care on 13 22 99, or visit a Crazy John’s store.
All we need is your Account Number (if you’re post-paid with the current provider) or your Date of Birth (if you are post-paid with the current provider) and we will be able to transfer your number over.
If you are unsure of what is best for you, call or visit us and we will be happy to discuss your options.
A Credit Decision is based on the information provided by you in your application for Crazy John’s products and services, and there may be no single reason.
You will receive a letter confirming your Credit Check being declined, and contact details of the Credit Agency we used when processing your Credit Check. It is in your best interest to obtain a copy of your Credit File for further information.
If you require further assistance, please call our Customer Care team on 13 22 99.
Call through to Customer Care on 13 22 99 and we will process this for you. We will need to speak to both yourself and the new Account Holder so it is best if you call through when both of you are present.
return to topClick here to find International Call Rates.
Please Note: Call Rates are subject to change.
Approved Standard Mobile Devices As stated in the Crazy John's Standard Form of Agreement, if you wish to receive your mobile telecommunications service using a mobile phone handset that was not purchased from Crazy John's at the time of connecting your service, it must be compatible with the Crazy John's Network. A Crazy John's SIM card is also required to use the Crazy John's Network.
Crazy John's reserves the right to block any incompatible device from being used on the Crazy John's Network.
The following table shows the current list of devices approved by Crazy John's as being compatible with the Crazy John's Network and Crazy John's SIM cards. Crazy John's may add or withdraw devices from this list from time to time. Updates will be posted on this website.
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Manufacturer Model Name | ![]() |
| Apple iPhone 3G |
| Asus P320 |
| Asus P750 |
| Asus Vodafone 1210 |
| Bird A120 |
| Dopod C730 |
| Dopod P800w |
| Dopod 838 Pro |
| Dopod S301 |
| HP H6365 |
| Firefly Firefly |
| HP H6515 |
| HP iPAQ 6965 |
| HTC Magic |
| HTC P3470 |
| HTC P3600i |
| HTC S730 |
| HTC TyTN II |
| HTC Touch |
| HTC Touch 3G (Jade) |
| HTC Touch Cruise |
| HTC Touch Diamond |
| HTC Touch Dual |
| HTC Touch Pro |
| Huawei E160E |
| Huawei E220 |
| Huawei E618 |
| Huawei E620 |
| Huawei E800 |
| Huawei E870 |
| Huawei E3735 |
| Huawei ETS3058 |
| Huawei K3520 |
| Huawei K3715 |
| Huawei Vodafone 710 |
| Huawei Vodafone V830i |
| i-mate JAMin |
| i-mate Jasjar |
| i-mate K-Jam |
| i-mate PDA2K |
| i-mate Smartphone2 |
| i-mate SP3 |
| i-mate SP5 |
| LG B2000 |
| LG C1100 |
| LG C3320 |
| LG F2100 |
| LG G1600 |
| LG KC910 (Renoir) |
| LG KE850 (Prada) |
| LG KF300 |
| LG KF700 |
| LG KF750 |
| LG KF900 |
| LG KG245 |
| LG KG800 |
| LG KM900 |
| LG KP105 |
| LG KP202 |
| LG KG810 |
| LG KU800 |
| LG KU970 (Shine) |
| LG KU990 (Viewty) |
| LG L600v |
| MiTAC Mio A702 |
| Motorola C118 |
| Motorola C390 |
| Motorola C550 |
| Motorola C651 |
| Motorola E398 |
| Motorola E770v |
| Motorola E8 |
| Motorola EM325 (DUO) |
| Motorola F3 |
| Motorola KRZR K1 (Vanilla) |
| Motorola KRZR K1 (live!) |
| Motorola L6 |
| Motorola L6i |
| Motorola L7 |
| Motorola MOTOROKR E6 |
| Motorola MOTOROKR Z6 |
| Motorola MOTORAZR2 V8 |
| Motorola MOTORAZR2 |
| Motorola MOTO Q9 h |
| Motorola RIZR Z3 |
| Motorola U6 (PEBL) |
| Motorola U9 |
| Motorola V1050 |
| Motorola V3 |
| Motorola V360 |
| Motorola V360v |
| Motorola V3i (iTunes) |
| Motorola V3i (Vanilla) |
| Motorola V3x |
| Motorola V3xx |
| Motorola V525 |
| Motorola V550 |
| Motorola V600 |
| Motorola V620 |
| Motorola V635 |
| Motorola VE538 |
| Motorola W156 |
| Motorola W161 |
| Motorola W181 |
| Motorola W205 |
| Motorola W213 |
| Motorola W218 |
| Motorola W230 |
| Motorola W360 |
| Motorola W375 |
| Nokia 1100 |
| Nokia 1110i |
| Nokia 1209 |
| Nokia 1600 |
| Nokia 1650 |
| Nokia 1661-1 |
| Nokia 1680c-2 |
| Nokia 2626 |
| Nokia 2310 |
| Nokia 2600 |
| Nokia 2600c (Vodafone 888) |
| Nokia 2610 |
| Nokia 2630 (live!) |
| Nokia 2630 (Country) |
| Nokia 2680s |
| Nokia 2760 |
| Nokia 3100 |
| Nokia 3109c |
| Nokia 3110c |
| Nokia 3120 |
| Nokia 3120c-1c (RM-364) |
| Nokia 3120c-1 (RM-365) |
| Nokia 3200 |
| Nokia 3220 |
| Nokia 3230 |
| Nokia 3250 |
| Nokia 3500c |
| Nokia 3600 slide |
| Nokia 5000d-2 |
| Nokia 5130c-2 |
| Nokia 5140 |
| Nokia 5140i |
| Nokia 5200 |
| Nokia 5220 XpressMusic |
| Nokia 5300 |
| Nokia 5310 XpressMusic |
| Nokia 5500 Sport (5500d) |
| Nokia 5610 XpressMusic |
| Nokia 5700 |
| Nokia 5800 XpressMusic |
| Nokia 6020 |
| Nokia 6021 |
| Nokia 6030 |
| Nokia 6060 |
| Nokia 6060v |
| Nokia 6070 |
| Nokia 6080 |
| Nokia 6085 |
| Nokia 6101 |
| Nokia 6101 (live!) |
| Nokia 6111 |
| Nokia 6103 |
| Nokia 6110 Navigator |
| Nokia 6120 classic |
| Nokia 6121 classic |
| Nokia 6131 (live!) |
| Nokia 6151 |
| Nokia 6170 |
| Nokia 6210 Navigator |
| Nokia 6220 |
| Nokia 6220 Classic (RM-328) |
| Nokia 6230 |
| Nokia 6230i |
| Nokia 6234 |
| Nokia 6260 |
| Nokia 6260 slide |
| Nokia 6267 |
| Nokia 6280 |
| Nokia 6288 |
| Nokia 6300 |
| Nokia 6500c |
| Nokia 6500s |
| Nokia 6600 |
| Nokia 6600 fold |
| Nokia 6600 slide |
| Nokia 6610i |
| Nokia 6680 |
| Nokia 6820 |
| Nokia 7200 |
| Nokia 7210c Supernova |
| Nokia 7260 |
| Nokia 7270 |
| Nokia 7280 |
| Nokia 7310c Supernova |
| Nokia 7360 |
| Nokia 7370 |
| Nokia 7373 |
| Nokia 7380 |
| Nokia 7390 |
| Nokia 7610 |
| Nokia 7900 Prism |
| Nokia 8800 |
| Nokia 8800d |
| Nokia 8800 Arte |
| Nokia 9300 |
| Nokia 9500 |
| Nokia E50-1 |
| Nokia E50-2 |
| Nokia E60 |
| Nokia E61 |
| Nokia E61i |
| Nokia E63 |
| Nokia E65 |
| Nokia E66 |
| Nokia E70 |
| Nokia E71 |
| Nokia E75-1 |
| Nokia E90 |
| Nokia N70 |
| Nokia N73 |
| Nokia N76 |
| Nokia N78 |
| Nokia N78 live! |
| Nokia N79-1 |
| Nokia N80 |
| Nokia N81 8GB |
| Nokia N81 SD |
| Nokia N82 |
| Nokia N85 |
| Nokia N91 |
| Nokia N93 |
| Nokia N93i |
| Nokia N95 |
| Nokia N95 (live!) |
| Nokia N95 8GB |
| Nokia N95 8GB (live!) |
| Nokia N96-1 |
| Novatel U630 |
| O2 Atom |
| O2 Atom Exec |
| O2 Atom Life |
| O2 Graphite |
| O2 Zinc |
| O2 Stealth |
| O2 XDA Flame |
| O2 XDA II |
| O2 XDA II Mini |
| O2 XDA Iii |
| O2 XDA Iis |
| O2 Xphone |
| O2 Xphone II |
| O2 Xphone Iim |
| Palm Treo 500v |
| Palm Treo 650 |
| Palm Treo 680 |
| Palm Treo 750v |
| Palm Treo Pro |
| Panasonic A102 |
| Panasonic A200 |
| Panasonic A210 |
| Panasonic MX6 |
| Panasonic SA6 |
| Panasonic VS2 |
| Panasonic VS2 (live!) |
| Panasonic VS3 |
| Panasonic VS6 |
| Panasonic X200 |
| Panasonic X400 |
| Panasonic X500 |
| Panasonic X60 |
| Panasonic X700 |
| Panasonic X800 |
| RIM Blackberry 7100 |
| RIM Blackberry 7130v |
| RIM Blackberry 7230 |
| RIM Blackberry 7290 |
| RIM Blackberry 7730 |
| RIM Blackberry 8100 |
| RIM Blackberry 8110 |
| RIM Blackberry 8120 |
| RIM Blackberry 8300 |
| RIM Blackberry 8310 |
| RIM Blackberry 8320 |
| RIM Blackberry 8700v |
| RIM Blackberry 8707v |
| RIM Blackberry 8800 |
| RIM Blackberry 8820 |
| RIM Blackberry 8900 |
| RIM Blackberry 9000 Bold |
| RIM Blackberry 9500 Storm |
| Sagem My201x |
| Sagem My400v |
| Sagem My411cv |
| Sagem My411x |
| Sagem My511x |
| Sagem MyC5-2 |
| Sagem MyC5-3 |
| Sagem MyV-55 |
| Sagem MyV-76 |
| Sagem MyX1-2 |
| Sagem MyX-7 |
| Sagem P9521 (Porsche) |
| Sagem Vodafone 226 |
| Sagem Vodafone 527 |
| Sagem Vodafone Simply VS1 |
| Sagem Vodafone Simply VS2 |
| Sagem Vodafone Simply VS3 |
| Samsung GT-C3050 |
| Samsung S8300V |
| Samsung SGH-B2700 |
| Samsung SGH-D500 |
| Samsung SGH-D520 |
| Samsung SGH-D600 |
| Samsung SGH-D820 |
| Samsung SGH-D900i |
| Samsung SGH-E330 |
| Samsung SGH-E740 |
| Samsung SGH-E900 |
| Samsung SGH-F330 |
| Samsung SGH-F480V |
| Samsung SGH-G800 |
| Samsung SGH-G810 |
| Samsung SGH-i450V |
| Samsung SGH-i560V |
| Samsung SGH-i600V |
| Samsung SGH-i780V |
| Samsung SGH-i900V (Omnia) |
| Samsung SGH-i8510 (Innov8) |
| Samsung SGH-J600V |
| Samsung SGH-M110 |
| Samsung SGH-M610 |
| Samsung SGH-U300 |
| Samsung SGH-U700 |
| Samsung SGH-U900V |
| Samsung SGH-X200 |
| Samsung SGH-X480 |
| Samsung SGH-X680v |
| Samsung SGH-Z170 |
| Samsung SGH-Z500v |
| Samsung SGH-Z400v |
| Samsung SGH-Z540v |
| Samsung SGH-ZV40 |
| Sharp 903SH |
| Sharp GX15 |
| Sharp GX17 |
| Sharp GX25 |
| Sharp GX30 |
| Sharp GX30i |
| Siemens A65 |
| Siemens C65 |
| Siemens CV65 |
| Siemens CX65 |
| Siemens M65 (Std-variant) |
| Siemens M65 (live!variant) |
| Siemens S65 |
| Siemens SK65 |
| Siemens SL65 |
| Sonim XP1 (bt) |
| Sonim XP3 |
| Sony Ericsson C902 |
| Sony Ericsson C905 |
| Sony Ericsson J100i |
| Sony Ericsson J200i |
| Sony Ericsson J300i |
| Sony Ericsson K300i |
| Sony Ericsson K310i |
| Sony Ericsson K508i |
| Sony Ericsson K610i |
| Sony Ericsson k700i |
| Sony Ericsson k750i |
| Sony Ericsson K770i |
| Sony Ericsson K800i |
| Sony Ericsson K850i |
| Sony Ericsson M600i |
| Sony Ericsson P1i |
| Sony Ericsson P910i |
| Sony Ericsson S700i |
| Sony Ericsson T290i |
| Sony Ericsson V600i |
| Sony Ericsson V630i |
| Sony Ericsson V800 |
| Sony Ericsson W580i |
| Sony Ericsson W595 |
| Sony Ericsson W715 |
| Sony Ericsson W800i |
| Sony Ericsson W810i |
| Sony Ericsson W850i |
| Sony Ericsson W880i |
| Sony Ericsson W890i |
| Sony Ericsson W902 |
| Sony Ericsson W910i |
| Sony Ericsson W980 |
| Sony Ericsson Z300i |
| Sony Ericsson Z310i |
| Sony Ericsson Z320i |
| Sony Ericsson Z550i |
| Sony Ericsson Z520i |
| Sony Ericsson Z600 |
| Sony Ericsson Z610i |
| Symbol MC70 |
| ZTE K3565-Z |
return to top
Crazy John's needs to verify your ID so you will need to provide ID totaling 100 points from the following list (must be current and original).
![]() |
Primary | Points | ![]() |
| Australian Passport | 70 |
| Australian Drivers License | 60 |
| Australian Learners Permit | 60 |
| Blind Citizen ID Card | 60 |
| Police/Defence Force ID | 60 |
| Aust Aged Pension Card | 60 |
| Credit Card with Photo | 50 |
| Shooter/firearm License | 40 |
| International Passport | 30 |
![]() |
Secondary | Points | ![]() |
| Certificate of Title | 35 |
| Mortgage or Contract Document | 35 |
| NSW Photo Card (not NSW Birth Card) | 35 |
| Proof of Age card (not NSW Birth Card | 35 |
| AMEX Card | 30 |
| Australian Institution Bank Card | 30 |
| Australian Institution Master Card | 30 |
| Australian Institution Visa Card | 30 |
| Diners Card | 30 |
| ATM Card including Visa Debit | 30 |
| Employment ID card - Must show employers name | 30 |
| Extract of Australian Birth Certificate | 30 |
| Full Australian Birth Certificate | 30 |
| Australian Adoption Certificate | 25 |
| Australian Marriage Certificate | 25 |
| Bank Statement/Pass Book (less than 3 months old) | 25 |
| Car Registration Papers | 25 |
| Government issued health care cards | 25 |
| International Drivers License with photo | 25 |
| Medicare Card (not Interim or temporary) | 25 |
| Private Health insurance m/ship card | 25 |
| Rates notice | 25 |
| Utility Bill (connected at customer's address & less than 3 months old) | 25 |
| Tertiary Student Card | 10 |
return to top
If you think you're going to do a lot of web-surfing, downloading and emailing on your mobile, then we offer Data Packs that can be added as options on top of any Crazy John's Plan. Adding any of these Packs to your plan reduces your per MB spend rate to save yourself money!
From April 1st 2009, Crazy John’s data pack prices are changing, giving you more data than before!
| Crazy John’s Data Packs | $1 | $5 | $15 | $20 |
| Monthly Data Allowance | 5MB | 30MB | 500MB | 1GB |
Note that existing customers will get the new monthly data allowance from their next billing period after April 1st 2009. Customers who are on the current $25 Data Pack will get the new $20 Data Pack from their next billing period after April 1st 2009.
Yes, Crazy John’s Prepaid Mobile Broadband recharge vouchers are the same as our Prepaid Mobile Phone Vouchers. However, only the $10, $19, $29, $49, $79 and $129 values can be applied as Crazy Data. So anywhere you can recharge your phone, you can recharge your broadband (For example: Australia Post, Coles, Coles Express, Kmart, Target, BP, United Fuel, Mobil etc).
TIP: if you wish to purchase a $49 Crazy Data recharge, simply ask for a “$49 Crazy John’s recharge voucher” For available outlets click here
return to topWith voicemail you never have to miss a call! Activating your voicemail is easy.
Just dial 121 to access your voicemail (121 call charges apply) and follow the prompts to record your personal greeting.
You can even access your voicemail from phones other than your mobile by calling 0414 121 121.
If you're overseas, just call +61 414 121 121.
return to topAll offers subject to change, available whilst stocks last, and cannot be used in conjunction with any other offer. All images used for illustration purposes only.
Network Locking Prepaid devices are locked to the Crazy John's network, a $70 fee applies if network locking is removed within the first 6 months from activation date. Exceptions: LG KF700 attracts $200 fee within first 12 months, BlackBerry 8520 attracts $120 fee within first 6 months. Postpaid devices are locked to the Vodafone or Crazy John's Network, charges may apply to unlock, check box for details.
Credit Expiry Prepaid Cap - 30/30/45/60 day credit expiry applies to $19/$29/$49/$79 recharges respectively. Use your credit on standard talk, text and more, some services excluded. Postpaid Cap - 1 month credit expiry applies, Crazy John's fair use policy applies, the amount of credit available on certain call types is restricted.
Crazy Caps Available to approved customers who connect to the $19/$29/$49/$69/$99 Crazy John’s Cap for 12 or 24 months. Minimum monthly commitment is $19/$29/$49/$69/$99 respectively. The minimum cost to the customer on the $19/$29/$49/$69/$99 plan over 24 months is $456/$696/$1176/$1656/$2376 and over 12 months is $228/$348/$588/$828/$1188, plus any additional usage above the included value, and any handset repayments (if applicable). Early Exit Fee of $19/$29/$49/$69/$99 respectively x months left on contract applies, plus any remaining handset repayments (if applicable).
CrazyTalk Bonus text & talk time from Crazy John's to Crazy John's mobile services within Australia 24/7. Commercial usage not permitted. Prepaid services require an active credit balance (minimum $0.01) to use CrazyTalk. For customers who connected prior to 24 November 2009, Unlimited CrazyTalk may be changed or withdrawn by Crazy John's at any time in its sole discretion.
Freebies Limited time offer only to approved customers on selected plans, while stocks last. Not transferable, exchangeable or redeemable for cash. Deals Direct Via online redemption only. Nokia Music Purchase of a Nokia “Comes with Music” handset allows download of unlimited songs from Nokia Music Store for 12 months (service term), keep all the music you download, no ongoing subscription fee.
RRP Refers to the suppliers Recommended Retail Price for Australian retailers.
Vodafone Caps Approved customers only. Minimum monthly spends respectively: $29, $49, $59, $79, $99, $114 & $129; minimum total costs over 24 months respectively: $696, $1176, $1416, $1896, $2376, $2736 & $3096; Early Exit Fees respectively: $29, $49, $59, $79, $99, $114 & $129 x months left on the contract – these costs exclude additional or excluded call and service costs (if applicable). Vodafone live! downloads and some services excluded. Vodafone Pty Limited ABN 76 062 954 554.
Mobile Broadband available in Vodafone 3G Broadband coverage areas, will operate at slower speeds outside these areas, check our coverage before purchase. Prepaid one-time bonus credit of 100MB applied upon activation with 30 day credit expiry. 15/30/30/30/180/365/365 day credit expiry applies to $10/ $19/$29/$49/$79/$129/$149 recharges respectively. Recharge before credit expires and accumulate unused data, maximum NEW balance after recharge is 15GB. Data usage charged in 1MB increments. This service is only available for data. Postpaid available to approved customers who connect to the $15/$29/$49 Crazy Mobile Broadband plans for 12 months. Minimum monthly commitment is $15/$29/$49. Minimum cost over 12 months is $180/$348/$588 plus any additional usage above included data credit. Early exit fee of $15/$29/$49 x months left of 12 month contract applies if not connected for 12 months. 1 month credit expiry applies. Crazy John's fair use policy applies. Some services excluded.
BlackBerry Unlimited BlackBerry® email & internet applies to data usage within Australia. © 2009 BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Postpaid Available to approved customers who connect to the $39/$49/$69/$89 Crazy BlackBerry Cap plans for 24 months. Minimum monthly commitment is $39/$49/$69/$89 respectively. The minimum cost to the customer on the $39/$49/$69/$89 plans over 24 months is $936/$1176/$1656/$2136 plus any additional usage above the included value and any handset repayments (if applicable). Early Exit Fee of $39/$49/$69/89 respectively x months left on contract (including month of termination) applies plus any remaining handset repayments (if applicable). Prepaid Crazy Prepaid BlackBerry is available to new customers who activate the BlackBerry curve 8520 & connect to the Crazy Prepaid Cap. Cap only offer available. Unlimited offer includes POP3 email & data usage through the BlackBerry Browser and/or BlackBerry internet browser. Includes browsing via the BlackBerry Browser which uses the BlackBerry APN. Customers must have an active credit of $0.01 or more to use unlimited offer. Crazy John’s fair use policy applies. Limit 1 per customer (except S.A). MMS and WAP browsing not supported for this handset offer.
Rollover Credit Rollover your unused credit on Crazy Caps (up to $1,000 standard talk, text & more) when you recharge with another Crazy Cap prior to the credit expiry date.
Postpaid Bonus Options available on all 12 and 24 month Crazy Cap & SIM-Only plans (excludes BlackBerry Caps). Choose between bonus SMS or Data (MB) amount on top of included value. Bonus data is an allowance of GPRS usage available before drawing on included data. Bonus SMS available for standard national SMS only, excludes international & premium SMS. Bonus options cannot be accumulated month to month or changed. Prepaid Bonus Options available on Prepaid Crazy Caps only. Choose between bonus SMS or Data (MB) amount on top of standard talk text & more. Bonus data is an allowance of GPRS usage that will be available before drawing on the included data. Bonus SMS is available for standard national SMS only, excludes international & premium SMS. Unused bonus option credits will not rollover and there must be an active balance of $0.01 to utilise. Bonus options may be changed when recharging via web only.
Free Facebook Subject to change and ends 30 June 2010 unless extended. From 1 July 2010 standard data charges will apply (unless extended). Free Facebook mobile access is only available via Crazy John's WAP access point (Crazy WAP APN) to access m.facebook.com. Standard data charges will apply to any external links accessed via Facebook. Subject to handset capability and compatibility. All Crazy John's services subject to device capabilities and to network limitations and availability. Facebook is a trademark of Facebook Inc. This offer does not extend to PC use. Data charges may apply if using a PC.
Full T&C's Click here for full terms and conditions on all Crazy John's services or click here for full terms and conditions on all Vodafone services. © 2009 Mobileworld Operating Pty Ltd ABN 49 090 451 433 (trading as Crazy John’s).