I cannot see My Crusty Content on my phone?

Make sure that you Crusty microSD card is installed into the handset correctly. For details please refer to the handsets user manual.

Where can I find the free Crusty Music on my handset?

On the LG GU230 go to: Menu> Media> Music> All Tracks

Where can I find the free Crusty Wallpapers on my handset?

On the LG GU230 go to: Menu> Gallery > My Images

How do I set a Picture as my Wallpaper?

On the LG GU230 You can set your awesome Crusty Demons Pictures as wallpapers by doing the following: Choose your Picture> Press 'View'> Press 'Options'> Select 'Use As'> Select 'Wallpaper'> Select 'Set'.

NOTE: If you want to resize a Picture simply select it and do the following: Choose your Picture> Press ‘Options’> Select ‘Send’> Select ‘Message’> Confirm you want to resize the image by selecting ‘Yes’ This will create a resized image that will be saved to your Crusty Memory Card.

If you go to: Menu> Gallery> My Memory Card> Wallpapers> You should now see your resized image that can now be set as a Wallpaper!

Where can I find the free Crusty Videos on my handset?

On the LG GU230 go to: Menu> Gallery> My Videos

Which recharge vouchers can I use towards obtaining a free Crusty DVD?

You must recharge with any Crazy John’s cap amount starting at $29 and above.

Why have I not received an SMS notification following my 3rd recharge to redeem my free DVD?

You will need to allow for up to 24 hours to receive this notification. If you do not receive your coupon code within this time please contact our contact centre on 13 22 99.

How do i order my DVD?

Once you have performed your 3rd recharge, you will receive an SMS with a coupon code within 24hrs. To redeem your code visit www.madman.com.au/crusty/ and follow the onscreen prompts to order your free Crusty DVD. You will receive a confirmation email upon completion of your order; please keep this in a safe place.

What happens if my coupon code is invalid?

Please double check the coupon code you have received. If you are still experiencing problems contact Madman Entertainment

What happens if my DVD is damaged on arrival?

Contact Madman Entertainment with your order details. Your confirmation email contains all details about your order.

What do I do if I do not receive my DVD?

Contact Madman Entertainment with your order details. Your confirmation email contains all details about your order.

How do I enter the Crusty competition?

You can enter the competition by visiting: www.crazyjohns.com.au/crusty-demons-competition