FAQs

How do I check balance & usage?

You can check your balance and usage by logging into My Account. Available 24 hours a day, 7 days a week. Please note that usage details may be delayed by up to 48 hours.

Alternatively, you can text the word "Bal" or "Balance" to 12 61 70 (free from your Crazy John's service) and we will text you right back with your remaining balance.

View more about managing your account.

Related categories: Return to category: Mobile Broadband Return to category: My Account & Billing