100527 Mobile Number Porting Customer Authorisation

When you sign-up to a postpaid plan online, you’ll be assigned a new number and you’ll retain your existing contract with your current provider until the point when you call us on 132299 and request to port your number to Crazy John’s.

Your subscription details will be updated to to your new number. Your old number will only appear in the itemised call listing on your bill. Your usage will be split by old number and new number and your usage will not be pro-rated.

I authorise the porting of the Mobile Phone Number I have provided to the Gaining Mobile Service Provider (Crazy John's).

I authorise the Mobile Phone Number provided by me, the identity of the Gaining Carriage Service Provider, and the network type (e.g GSM, UMTS) to be disclosed to other Network Providers, Portability Service Suppliers, and Financial Institutions not otherwise involved in the Porting process, for the purpose of routing calls, routing of text messages to my Mobile Service Number after porting activity, and for network fault management, complaint handling, Fraud Prevention and to assist in fraud investigations.

I acknowledge and agree that:

• If I intend to use my existing handset it may need to be unlocked and/or reprogrammed prior to porting and it must be compatible with the Gaining Service Provider's network and SIM cards (see crazyjohns.com.au/devices for a list of compatible handsets); and
• The Gaining Service Provider has advised me that by porting my Mobile Phone Number, the service and/or related services associated with that number may or may not be disconnected from my Existing Mobile Service Provider, and may result in finalisation of my account for that service; and
• The Gaining Service Provider has advised me that by agreeing to port my Mobile Phone Number to the Gaining Service Provider I am entering into a new contract with the Gaining Service Provider.

I acknowledge and warrant that I am authorised to request the porting of this Mobile Phone Number (and if not the customer, that I am authorised to do so on the customer's behalf) and acknowledge that I understand and agree to the terms of this authorisation.

I acknowledge and agree that the Gaining Service Provider has advised me that:

• although I have the right to port my Mobile Phone Number, there may be costs and obligations owed to my Existing Mobile Service Provider, including costs and obligations arising as a result of porting my Mobile Phone Number; and
• I may or may not be in an existing contract with my Existing Mobile Service Provider; and
• that contract may require me to make an early termination payment to my Existing Mobile Service Provider.